Incident & Concern Reports
- Closing an Incident Report
- Edit a Published Issue Category Workflow
- Create the Issue Category Workflow
- Create/Manage Root Cause Analysis Categories
- Create/Manage Investigation Processes
- Create/Manage Issue Notification Rules
- Create/Manage Issue Categories
- Creating a new Issue Report
- Organising Actions for an Incident Report
- Converting a Pending Text Message Report
- Progressing a Report to Closed
- Filtering and KPIs of Reported Issues