Organising Actions for an Incident Report

This document outlines how to create, update and assign actions with the Incident Reporting feature.

Workflow of an Incident Report:

Incidents - Reported - Under Investigation - Closed

You can create and update actions when an incident is in the Reported and Under Investigation stages. An Incident Report cannot be closed until all actions are closed.

Portal:

To add an action to an Incident Report, click the title in the overview column of the Incident Report you want and then either + Create Action.

To update an action that has already been added, click Update Action.

App:

On the app, to view reported incidents click on Safety Dashboard of a job or a site and select the reported issue you want to assign an action to.

 

Click the blue button showing how many actions there are, in this case it reads 1 Action. Click + Add Action to add more.

 

The app will guide you through assigning and summarising the action, selecting the priority and setting a deadline, once you have done this click Complete.